Flipkart Fined Rs 1 Lakh by CCPA for Selling Substandard Products; Know Details


Last Updated: August 17, 2022, 14:45 IST

Flipkart has to submit a compliance report of the issue within 45 days

The CCPA has directed Flipkart to notify consumers of all 598 pressure cookers sold on its platform, recall the pressure cookers and reimburse their prices to the consumers and submit a compliance report of the same within 45 days.

The Central Consumer Protection Authority (CCPA) on Wednesday said it has imposed a penalty of Rs 1 lakh on e-commerce player Flipkart for allowing the sale of substandard domestic pressure cookers on its platform, in violation to mandatory standards. A panel led by CCPA chief commissioner Nidhi Khare has directed Flipkart to notify consumers of all 598 pressure cookers sold on its platform, recall the pressure cookers and reimburse their prices to the consumers and submit a compliance report of the same within 45 days.

“The company has also been directed to pay a penalty of Rs 1,00,000 for allowing sale of such pressure cookers on its e-commerce platform and violating rights of consumers,” CCPA said in a press release dated August 17, Wednesday. The consumer rights authority noted that provisions in the ‘Flipkart Terms of Use’ such as mandatory use of the words ‘Powered by Flipkart’ on every invoice of the product and distinguishing sellers as Gold, Silver and Bronze for distribution of various benefits indicates the role played by the company in sale of the pressure cookers and other products on its e-commerce platform.

(Details to be added soon)

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