With the surge in COVID-19 infection across the State, the High Court of Karnataka on Thursday directed the State government to create a grievance redressal mechanism within three days to receive complaints from public about instances of violation of COVID-19 regulations and guidelines.
The government has to create the facility to receive complaints through email and WhatsApp and other similar messaging platforms, directed a Division Bench, comprising Chief Justice Abhay Shreeniwas Oka and Justice Suraj Govindaraj, during the hearing on a PIL petition by city-based Letzkit Foundation.
The complaints should be acted upon and they should be monitored by the committees set up by the Director-General and Inspector General of Police.
On an application filed by the petitioner, along with a photograph, pointing out that the Bruhat Bangalore Mahanagara Palike’s Chief Commissioner himself was not wearing a mask at a recent event, to hand over machines to collect fine for violating COVID-19 norms, the Bench asked the government to look into it.
“It is important for those at the helm of affairs to abide by all the norms,” the Court observed.