Each person makes mistakes. It’s as natural as accomplishing things in life. In fact, only when we make mistakes, we grow towards being a better version of ourselves. But some mistakes require you to make an apology and the only thing you can think of when we say an apology is “I’m sorry”. The thing with apologies is that if they’re not done right, they can backfire. Some apologies can leave the other person feeling mistrustful, uninterested or even resentful in working with you again. This brings us to talk about the five apology languages and how you can use them to make your apology feel genuine.